# Setting up 2FA

This guide will walk you through the steps to set up 2FA using any authenticator app.

### Prerequisites

* An admin account.
* A smartphone with an authenticator app installed (e.g., [Google Authenticator](https://support.google.com/accounts/answer/1066447?hl=en\&co=GENIE.Platform%3DAndroid), [Authy](https://authy.com/), [Microsoft Authenticator](https://www.microsoft.com/en-us/security/mobile-authenticator-app)).

### Steps to Set Up 2FA

#### Step 1: Log In to Your Admin Account

1. Open your web browser and navigate to the login page.
2. Enter your admin username and password.
3. Click on the **Login** button.

#### Step 2: Set Up the Authenticator App

1. A QR code will appear on the screen.
2. Open the authenticator app on your smartphone.
3. Tap on the **Add Account** or **+** button.
4. Select **Scan a QR code** and scan the QR code displayed on your computer screen.

   Alternatively, if your app does not support QR codes:

   * Select **Enter a setup key** in the authenticator app.
   * Enter the account name and the key provided on the screen.

<figure><img src="https://1920795617-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MAzePNJAKsgL6R-VtV2%2Fuploads%2F8F0UmuEkwZJfGngOan1Y%2FUntitled%20design.png?alt=media&#x26;token=af496d6a-8954-4dfa-a5bd-ab3039a50ab9" alt=""><figcaption></figcaption></figure>

#### IMPORTANT!

1. You will also be provided with a set of recovery codes.
2. Save these codes in a secure place. They can be used to access your account if you lose access to your authenticator app.

<figure><img src="https://1920795617-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MAzePNJAKsgL6R-VtV2%2Fuploads%2FEwHdywqAHKCkFWXn3A9t%2FScreenshot%202024-08-12%20at%204.03.55%E2%80%AFPM.png?alt=media&#x26;token=6f5c1dba-d4cc-47ab-8ca8-8470b3e5b162" alt=""><figcaption></figcaption></figure>

#### Step 3: Verify the Setup

1. After scanning the QR code or entering the setup key, the authenticator app will display a 6-digit code.
2. Enter this 6-digit code in the field provided on the setup page.
3. Click on the **Verify** button.

<figure><img src="https://1920795617-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MAzePNJAKsgL6R-VtV2%2Fuploads%2FGMmbabenzLtOrjwN3etz%2FScreenshot%202024-05-16%20at%2012.00.53%E2%80%AFPM.png?alt=media&#x26;token=b55ad435-1b35-41fe-9400-6c17a78a674d" alt=""><figcaption></figcaption></figure>

#### Step 4: Complete the Setup

1. You will see a confirmation message that 2FA has been successfully enabled.
2. Log out of your admin account.

### Troubleshooting

* **Invalid Code**: Ensure that the time on your smartphone is synced correctly.
* **Lost Access to Authenticator App**: Use a recovery code to log in and disable 2FA temporarily. Then, re-enable it with a new authenticator app.

### Conclusion

Setting up 2FA on your admin account significantly enhances the security of your account. Follow these steps carefully to ensure a successful setup. If you encounter any issues, refer to the troubleshooting section or contact support for further assistance.