Setting up 2FA

You can set up your account to require an authentication code and your password when you sign in. Two-Factor Authentication (2FA) adds an extra layer of security to your admin account.

This guide will walk you through the steps to set up 2FA using any authenticator app.

Prerequisites

• An admin account.

• A smartphone with an authenticator app installed (e.g., Google Authenticator, Authy, Microsoft Authenticator).

Steps to Set Up 2FA

Step 1: Log In to Your Admin Account

1. Open your web browser and navigate to the login page.

2. Enter your admin username and password.

3. Click on the Login button.

Step 2: Set Up the Authenticator App

1. A QR code will appear on the screen.

2. Open the authenticator app on your smartphone.

3. Tap on the Add Account or + button.

4. Select Scan a QR code and scan the QR code displayed on your computer screen.

   Alternatively, if your app does not support QR codes:

   • Select Enter a setup key in the authenticator app.

   • Enter the account name and the key provided on the screen.

IMPORTANT!

1. You will also be provided with a set of recovery codes.

2. Save these codes in a secure place. They can be used to access your account if you lose access to your authenticator app.

Step 3: Verify the Setup

1. After scanning the QR code or entering the setup key, the authenticator app will display a 6-digit code.

2. Enter this 6-digit code in the field provided on the setup page.

3. Click on the Verify button.

Step 4: Complete the Setup

1. You will see a confirmation message that 2FA has been successfully enabled.

2. Log out of your admin account.

Troubleshooting

• Invalid Code: Ensure that the time on your smartphone is synced correctly.

• Lost Access to Authenticator App: Use a recovery code to log in and disable 2FA temporarily. Then, re-enable it with a new authenticator app.

Conclusion

Setting up 2FA on your admin account significantly enhances the security of your account. Follow these steps carefully to ensure a successful setup. If you encounter any issues, refer to the troubleshooting section or contact support for further assistance.