For the complete documentation index, see llms.txt. This page is also available as Markdown.

Remotely Factory Reset

Wiping a device means deleting all of its data, and doing a factory reset. This is a good solution when a device is reported as stolen, or is at its end of life.

To Remotely Wipe a Device:

From your CubiLock dashboard:

  1. Go to the Device List page, under Device Management

  2. Click on a device Serial Number to open device details

  3. On the top-right of the page, click on Factory Reset under the Action dropdown menu

    1. (Optional) Wipe eSIM Data After selecting Factory Reset, a Wipe eSIM data checkbox will appear. If enabled, all eSIM profiles stored on the device's embedded SIM will also be erased during the factory reset.

  4. The device will go the factory reset

Warning: Once initiated, this action cannot be reversed. All data on the managed device will be deleted.

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