How to fix device syncing issues?
Sometimes due to poor internet connection or any unforeseen situation, the device fails to communicate with the server results in un-synced changes. This guide will help you identify those issues and provide some solution(s) to fix them. These are as follows:
If you are changing something in your profile and its not getting applied on your device then follow the below mentioned steps:
From your CubiLock dashboard:
- 1.Go to the Device List page, under Device Management
- 2.Click on a device Serial Number to open its details
- 3.On the top-left of the page, click on Force Sync button right next to device name
- 4.The device will fetch the new changes from server
If the problem still persists then:
- 1.Click on the settings icon at the top right corner of your Android device to open kiosk settings
- 2.Choose Google's Device Policy, this will take you to the details screen
- 3.Click on the Sync icon, the device will sync all the changes with the CubiLock console
Last modified 2yr ago